FAQ

Beem is an instant messaging app that allows you to connect and chat with friends and family in real time. You can send text, voice, and video messages, share photos and videos, and stay in touch with your loved ones from anywhere in the world.

You can also conduct your business and collaborate with your colleagues. Beem provides cutting edge business features such as Drive (Full office suite and document collaboration), Meetings, shared Calendar, to-do list and much more.

Yes, Beem is completely free to download and use for personal use. However, for business users, there are subscription plans for entities and enterprises.

Yes, Beem uses industrial security and encryption standards such as:

- State of art RSA-2048 with AES-256 encryption for client-server communications.

- End-to-end encryption is used for the secret chat feature.

Beem is deployed and hosted on Alibaba Cloud operated by SCCC in Saudi Arabia. Beem also spans across global network and use CDN (Content Delivery Network) in other countries to ensure speed and stability for Beem users outside Saudi Arabia. All data, however, is stored in Saudi Arabia using Alibaba Cloud Saudi.
No, Beem’s features fully synced conversations, and you will always have your chats with you whenever you sign-in to your account.
No, you can use Beem only on one mobile and one Desktop simultaneously at the same time, as long as you're signed in with the same account.
Yes, you can make voice and video calls with other Beem users for free.
Yes, you can use Beem on your computer by downloading the desktop app available for Windows and macOS.
Yes, you can delete your Beem account at any time by going to the menu then My Account > Delete My Account. However, please note that deleting your account will permanently delete your account and delete all your messages and data. You can register again in Beem after deleting your account as fresh new account.
Yes, you can block someone on Beem if you don't want to receive messages or calls from them. To do this, go to the person's profile and select the "Block contact" option.
Yes, you can customize your profile on Beem by adding a profile picture. You can also allow others to see when you're online status and read receipts.
Yes, you can send files on Beem, including photos, videos, documents, and more. Beem supports a wide variety of file types and sizes up-to 2GB.
Yes, you can create group chats in Beem and add multiple people to the conversation. You can also name the group and customize its settings.
No, currently you need to have a phone number to create an account on Beem. This is necessary to verify your identity and ensure that your account is secure.
Consuming data in Beem depends on usage and interactions. By default, images and videos will only automatically download if you are connected to Wi-Fi, you can change that from settings to allow them to download over cellular data. However, if you're using cellular data, sending, and receiving large files or making video calls may use more data and incur additional charges to your plan.
Yes, Beem allows you to send voice messages in addition to text and various multi-media rich messaging.
Yes, you can make group calls on Beem by directly initiating a call then inviting people to it or creating a group chat and adding multiple people to the group, then, you can make a voice or video call with everyone in the group. Business users can benefit from the Meeting feature in Beem by scheduling and conducting online meetings.
No, Beem is only for messaging with other Beem users.
Beem is a cloud-based instant messaging service, all conversation and multi-media are stored in our cloud servers in highly secure and encrypted manner; so, you can access your conversations from any of your devices at any time; without the need to rely on backups. No one can view your data, including Beem’s developers and internal team.
Yes, you can transfer your existing conversations from WhatsApp to Beem by going to your conversation in WhatsApp, then Export Chat and then select Beem in the share pop-up and select target conversation to start importing. For Groups, go to WhatsApp Settings > Chats > Chat history > Export chat > then select the chat you want to transfer > Select Beem in the share pop-up, and select target conversation to start importing.
Yes! Beem has dedicated business features and supports entities and organizations structures. To try Beem Business, simply create an organization from the side-menu then from My Teams click on the plus (+) icon then you can access Beem business features; such as Drive (Full office-like documents editing and collaboration), Meetings, To-do and Calendar.
Yes, you can re-register with the same previous mobile number after 1 hour from deleting the account.
please copy the command below and paste it into the Terminal. When prompted, press 'Y' to confirm, and then reopen Beem, please be aware that all Beem data stored on the device will be removed.

rm -rf ~/Library/Application\ Support/Beem

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